Legal notice

Distributor: Platinum Passport Co., Ltd.
Representative director: Keiichi Sakurazawa

Location
< Head office >
〒153-0044
1-6-8 3F, Meguro-Ku, Tokyo
PLATINUM PASSPORT INC.

< Shipping company>
〒177-0033
2-16-28 Takano-dai, Nerima-ku, Tokyo 
Access Trade Center

Email reception time
13:00〜18:00

Public email address
bandmaid.store@gmail.com

※Inquiries are accepted only by e-mail.


Selling price

Please refer to the product introduction page.


Required fee other than the product price
- Domestic shipping (Kuroneko Yamato)

900 yen nationwide excluding Okinawa

Okinawa 1,900 yen


- Overseas shipping (EMS, DHL)

・ Overseas shipping will be by DHL or EMS.

・ Those who live in areas where DHL and EMS cannot ship can not purchase.

・ You cannot choose the shipping method.

・ Customers are responsible for any customs duties incurred due to shipping.

It will be a flat fee.

Asia 4,500 yen

Oceania, North America, Central America and the Middle East  6,000 yen

Europe 7,000 yen 

South America and Africa 8,000 yen


- Tariffs (overseas only)

Customs duties will be borne by the customer yourself.



About delivery

We will ship within 10 days after receiving your request for delivery.

※Shipping is excluding weekends and holidays.

※Regarding overseas shipping, we will ship within 10 days.

※Shipping time may be changed without notice by the situation, such as delivery company.



The item you ordered、

We will ship from the following.

〒177-0033 koyodai, Nerima-ku, Tokyo 2 Chome 11-25

Inside the access Trade Center

BAND-MAID ONLINE STORE


About order

1 we will ship per order.

Even if you receive an additional order, it will be shipped separately

Each shipping cost will be incurred.

Please note in advance.


Payment method

Domestic and overseas

Shopify Pay (credit card, Apple Pay, Google Pay)

Domestic only

Komoju-convenience store payment (Seven-Eleven, FamilyMart, Lawson)


Returns・exchanges・cancellations, etc.

We can not accept returns, returns, etc. after shipping the product.

We will exchange it with a good product only if the product is defective.


Return deadline

Domestic shipment within 7 days from the shipment of goods need to contact

International shipment within 7 days from receiving the goods need to contact


Return shipping

In case of defective or missing items, we will bear the responsibility

Other than that, it will be borne by the customer.


Other

We do not issue receipts.